AI Automations for Wholesale and Distribution in Singapore
Wholesale and distribution firms in Singapore lose hours chasing overdue invoices, tracking recurring bills, and managing orders. We build automations that fix this. Use payment reminders for overdue invoices, expense tracking via chat, and lead capture to a CRM-lite, all priced within the documented Singapore SME pricing bands in SGD.
Where wholesale and distribution lose time
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Chasing overdue invoices
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Recurring bill tracking
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Order management
Automations that fit
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Payment Reminders for Overdue Invoices: Monitors Xero for overdue invoices and sends polite, escalating reminders on day 7, day 14, and day 30, by email with an optional WhatsApp channel.
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Expense Tracking via Chat: Staff send a photo of a receipt to a Telegram or WhatsApp bot. The system reads the amount, category, and vendor, logs it, and sends finance a daily summary.
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Lead Capture to a CRM-Lite: Logs every web form, email, or WhatsApp enquiry into a simple spreadsheet CRM with timestamp, source, and status, and pings the owner on Telegram for each new lead.
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Leave Management via Chat: Staff request leave through a Telegram bot. It checks the remaining balance, notifies the manager for approval, and updates the leave tracker.
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Weekly Business Digest for the Owner: An automated weekly email or Telegram message with the numbers that matter: revenue, expenses, outstanding invoices, and cash position, pulled from Xero.
What it costs
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Automation setup fee: S$5,000 to S$15,000
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Monthly retainer: S$200 to S$500 per month
Which Singapore rules apply
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PDPA enforcement in practice. Recent PDPC fines on smaller companies run S$3,000 to S$17,500. The 10% of turnover penalty cap applies only above S$10M turnover. The Data Protection Essentials programme subsidises a setup plus one-year retainer offer.
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Do Not Call rules for WhatsApp marketing. The Do Not Call registry covers WhatsApp marketing to Singapore numbers. Consent is required before sending marketing messages on push channels.
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GST InvoiceNow timeline. The GST InvoiceNow requirement applies only to GST-registered businesses, phased in waves from April 2028 to April 2031. Free InvoiceNow-ready solutions run until March 2031, with a transitional grant of up to S$1,000.
Questions Singapore owners ask
Can I use a government grant to pay for this?
Usually not, and we will tell you straight. Most custom automation work is not grant subsidised. The Productivity Solutions Grant (PSG) only funds pre-approved packaged solutions, and a custom build like this is not one of them. The Enterprise Development Grant (EDG) can fit larger qualifying projects, but only with EnterpriseSG approval, and it rarely fits work at this size. From the second half of 2026 these schemes consolidate into a single EDGE grant. If a project does qualify, we will say so and help you apply. If it does not, we will not pretend otherwise.
Is my business data safe?
Automations run on your own Google, Xero, and messaging accounts. No personal data is kept in logs or prompts beyond what a task needs, in line with the Personal Data Protection Act (PDPA).
How is pricing structured?
A one-time setup fee plus a monthly retainer. The retainer covers ongoing data pulls, template tweaks, and new conditions as the business changes.