Follow-Up Sequences for Professional Services

Stop losing leads to slow follow-up. We build timed email sequences that reach every new lead on day 0, day 3, and day 7, then stop the moment they reply and notify the owner. Setup runs S$5,000 to S$15,000 for Singapore professional services firms, replacing the gap when follow-up slips past 48 hours.

What it costs

Automation setup fee: S$5,000 to S$15,000
Monthly retainer: S$200 to S$500 per month

What it replaces

Follow-Up Sequences replaces forgetting to follow up within 48 hours.

Which Singapore rules apply

PDPA enforcement in practice. Recent PDPC fines on smaller companies run S$3,000 to S$17,500. The 10% of turnover penalty cap applies only above S$10M turnover. The Data Protection Essentials programme subsidises a setup plus one-year retainer offer.

Why professional services need this

Generating proposals and quotes
Tracking billable hours
Following up on leads

How it works

Runs on n8n, Gmail, Google Sheets.
When a new lead is captured, runs a timed email sequence on day 0, day 3, and day 7. If the lead replies, the sequence stops and the owner is notified.

Questions Singapore owners ask

Can I use a government grant to pay for this?

Usually not, and we will tell you straight. Most custom automation work is not grant subsidised. The Productivity Solutions Grant (PSG) only funds pre-approved packaged solutions, and a custom build like this is not one of them. The Enterprise Development Grant (EDG) can fit larger qualifying projects, but only with EnterpriseSG approval, and it rarely fits work at this size. From the second half of 2026 these schemes consolidate into a single EDGE grant. If a project does qualify, we will say so and help you apply. If it does not, we will not pretend otherwise.

Will I pay GST on the project?

It depends on the vendor. A vendor that is not GST-registered adds no GST. A GST-registered vendor adds 9%; a GST-registered client claims that back from IRAS, while a non-registered client absorbs it.

How is pricing structured?

A one-time setup fee plus a monthly retainer. The retainer covers ongoing data pulls, template tweaks, and new conditions as the business changes.