AI Automations for Professional Services in Singapore

Professional services firms in Singapore lose hours on proposals, quotes, billable time, and lead follow-ups. We build automations that fix this, from lead capture into a crm-lite to expense tracking via chat and Google review auto-responses. Pricing sits within documented Singapore SME bands, in SGD.

Where professional services lose time

Generating proposals and quotes
Tracking billable hours
Following up on leads

Automations that fit

Lead Capture to a CRM-Lite: Logs every web form, email, or WhatsApp enquiry into a simple spreadsheet CRM with timestamp, source, and status, and pings the owner on Telegram for each new lead.
Expense Tracking via Chat: Staff send a photo of a receipt to a Telegram or WhatsApp bot. The system reads the amount, category, and vendor, logs it, and sends finance a daily summary.
Google Review Auto-Responses: Monitors new Google reviews and drafts a professional reply, thanking positive reviewers and addressing negative ones, sent to the owner to approve before posting.
Automated Follow-Up Sequences: When a new lead is captured, runs a timed email sequence on day 0, day 3, and day 7. If the lead replies, the sequence stops and the owner is notified.
WhatsApp and Telegram Auto-Replies: A bot answers common customer questions on hours, pricing, and availability from a knowledge base, and routes complex questions to a human.

What it costs

Automation setup fee: S$5,000 to S$15,000
Monthly retainer: S$200 to S$500 per month

Which Singapore rules apply

PDPA enforcement in practice. Recent PDPC fines on smaller companies run S$3,000 to S$17,500. The 10% of turnover penalty cap applies only above S$10M turnover. The Data Protection Essentials programme subsidises a setup plus one-year retainer offer.
Do Not Call rules for WhatsApp marketing. The Do Not Call registry covers WhatsApp marketing to Singapore numbers. Consent is required before sending marketing messages on push channels.
GST InvoiceNow timeline. The GST InvoiceNow requirement applies only to GST-registered businesses, phased in waves from April 2028 to April 2031. Free InvoiceNow-ready solutions run until March 2031, with a transitional grant of up to S$1,000.

Questions Singapore owners ask

Can I use a government grant to pay for this?

Usually not, and we will tell you straight. Most custom automation work is not grant subsidised. The Productivity Solutions Grant (PSG) only funds pre-approved packaged solutions, and a custom build like this is not one of them. The Enterprise Development Grant (EDG) can fit larger qualifying projects, but only with EnterpriseSG approval, and it rarely fits work at this size. From the second half of 2026 these schemes consolidate into a single EDGE grant. If a project does qualify, we will say so and help you apply. If it does not, we will not pretend otherwise.

Is my business data safe?

Automations run on your own Google, Xero, and messaging accounts. No personal data is kept in logs or prompts beyond what a task needs, in line with the Personal Data Protection Act (PDPA).

How is pricing structured?